Shipping and Returns

 

Shipping & Return Policy

Shipping Policy

We proudly ship to customers across multiple regions.

Processing Time

  • Orders are typically processed within 1–3 business days.

  • Orders are not processed on weekends or public holidays.

Shipping Time

Estimated delivery times:

  • United States: 5–15 business days

  • Canada: 7–20 business days

  • United Kingdom: 7–20 business days

  • Australia & New Zealand: 7–20 business days

  • International Orders: 10–30 business days

Delivery times may vary due to customs processing, carrier delays, weather conditions, or peak seasons.

Shipping Fees

Shipping costs are calculated at checkout based on destination and order size.

Free shipping may be offered on qualifying orders.

Order Tracking

Once your order ships, you will receive a tracking number via email whenever available.

Incorrect Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or losses resulting from incorrect addresses provided during checkout.


Return Policy

We want you to be satisfied with your purchase.

Eligibility for Returns

Items may be returned within 30 days of delivery if:

  • The item is unused

  • The item is in its original packaging

  • The item is in resalable condition

Non-Returnable Items

The following items may not be eligible for return:

  • Personalized products

  • Clearance or final-sale items

  • Perishable products

  • Opened hygiene-related items

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with:

  • Your order number

  • Photos of the item

  • Description of the issue

We will work promptly to provide a replacement or refund where applicable.

Refunds

Approved refunds will be processed to the original payment method within 5–10 business days after the returned item has been inspected and approved.